Cookies Policy

COOKIES POLICY

VIVERS POU NOU SATLD with CIF: F07201999, E-mail: vpounou@gmail.com.com Phone number: 971 647 407 and website sanauretreatcenter.com expressly informs the user that this website uses first-party and third-party cookies to enhance user’s interaction experience and the way services are received on this site. When browsing or using our services the user expressly accepts our use of cookies. Notwithstanding that, the user has the possibility to block and eliminate the cookies by selecting the corresponding option on the browser that is being used. If the user blocks the use of cookies in his/her browser, this may have the consequence that some of the services and functionalities of the website will not be available.

A) First-party (own) cookies: These are cookies that are sent to the terminal equipment of the user from an equipment or domain managed by the administrator, i.e. from where the services requested by the user are provided.

What is a cookie?

A cookie is a file which is downloaded from a website and which certain webs send to the browser of the user. These files are than stored in the user’s terminal equipment, which may be a personal computer, mobile phone, tablet, etc. These files allow the website to remember information about the user’s visit, such as language and his/her preferred options.

This enables the website to recover information about browsing from the user’s equipment in order to ease subsequent visits and make the website more useful for the user by customising its content.

How are cookies being used?

When browsing on this website users accept cookies to be installed in their terminal, which allows us to obtain the following information:

Statistical information about the web use
User’s login in order to keep the web session active.
Preferred web format when browsing from mobile devices.
Last searches performed when using the services offered on the website, as well as data about the personalisation of these services.
Information about advertisements shown to the user.
Information about surveys the user has completed.
Data about the connection to social networks (for users who access using their Facebook or Twitter account).

Types of cookies used

This website uses both temporary session cookies and persistent cookies. Session cookies only store data while users access the website, whereas persistent cookies store data in the terminal equipment in order to be accessed and used in more than one session. They are used to store information that is useful for providing the service requested by the user at a single occasion.

Depending on the purpose of processing the data obtained through cookies, the website can use:

1-Technical cookies: These cookies enable the user to browse a website, platform or application and make use of the different options or services offered thereon; these types of cookies may be used for example to control traffic and data communication, identify the session, grant access to restricted areas, remember items in an order, make the purchase of an order, fill out a registration or request form to participate in an event, apply security features while browsing, store content in order to disseminate video or sound files or share content through social network platforms.

2-Customization cookies: These cookies enable the user to access and receive the offered services based on some general predefined features which are configured on the user’s device according to a set of specific criteria such as language, type of browser used to access the services, geographical location of the terminal and regional configuration from where the services are accessed, etc.

3-Advertising cookies: These cookies enable the management, as efficiently as possible, of advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested; said management is being carried out based on different criteria such as edited content or frequency of the advertisements shown on the site.

4-Behavioral advertising cookies: These cookies enable the management, as efficiently as possible, of the advertising spaces (if these are offered) that were included by the administrator to the website, application or platform from where the user is receiving the services he/she requested. These cookies store information about the user’s behavior obtained though on-going observation of his/her browsing habits, which enables the development of a specific profile and makes it possible to show targeted advertising.

5-Statistical analysis cookies: These cookies allow tracking and analysis of the behavior of users on the websites they browse. Information stored through these types of cookies is used to observe and measure the activity in websites, applications or platforms, as well as to produce browsing profiles of their users, all this being done in order to improve the services offered on basis of the data obtained from the user’s activity.

B) Third-party cookies:

These are cookies that are sent to the terminal equipment of the user from an equipment or domain that is not managed by the administrator of the website, but by another entity who is processing the data obtained through the cookies. On some websites it is possible to install third-party cookies which make it possible to manage and improve the provided services, for example statistical services by Google Analytics or Comscore.

n particular, this website uses Google Analytics, a web analytics service provided by Google, Inc. with headquarters in the United States, with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. For the provision of these services, Google uses cookies that collect information, including the IP address of the user, that is transmitted, processed and stored by Google in the terms set on the Google.com website. This includes the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.

How to manage ‘cookies’ in the browser?

The user has the option to allow, block or eliminate the ‘cookies’ installed on their computer by configuring the browser options installed on their terminal.

MANAGE AND REJECT THE USE OF COOKIES

At any time, you can adapt the browser settings to manage, disregard the use of cookies and be notified before they are downloaded.

You can also adapt the configuration so that the browser rejects all cookies, or only the “cookies” of third parties. And you can also delete any of the “cookies” that are already on your computer.

For this, you must bear in mind that you will have to adapt separately the configuration of each browser and equipment that you use since, as we have mentioned previously, cookies are associated with the browser, not the person.

Google Chrome

https://support.google.com/chrome/answer/95647?hl=en_US

Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10

Mozilla Firefox https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios- we

Apple Safari https://support.apple.com/en-us/HT201265

If you have any questions about this Cookie Policy, you can contact us by sending an email to vpounou@gmail.com